• IT Manufacturing Business Relationship Manager

    Job Locations US-OH-Hilliard
    Posted Date 2 weeks ago(11/29/2018 8:40 AM)
    Job ID
    Information Technology
    City Name(s)
    Hilliard, OH; Columbus, OH
  • Overview

    Headquartered in Hilliard Ohio, Advanced Drainage Systems, Inc (ADS) is the leading manufacturer of high performance thermoplastic corrugated pipe, providing a comprehensive suite of water management products and drainage solutions.  Our innovative products and superior drainage solutions are used across a broad range of end markets and applications, including residential, non-residential, agriculture and infrastructure applications.  We have established a leading position in many of these end markets by leveraging our national sales and distribution platform, overall product breadth and scale, and our manufacturing excellence.  Founded in 1966, we operate a global network of 3,700 employees, 63 manufacturing plants and 31 distribution centers.  In July, 2014 we became a public company traded on the NYSE®.  To enable our continued growth, we are looking to add top talent to our dynamic organization.


    The IT Manufacturing Business Relationship Manager is responsible for the continual improvement of business processes and systems that impact the ADS Manufacturing organization. The BRM works closely with business leaders focusing on prioritizing business needs and objectives that require IT systems or IT system changes. This person will drive execution by coordinating tasks across cross functional Business and IT teams. The Manufacturing BRM has a customer service orientation and has the ability to simplify complex technical issues into non-technical terms.

    Primary Job Responsibilities:

    • Establish and maintain solid relationships with key business leaders in the Manufacturing functional area
    • Works with business leadership to align and understand business strategies and develop plans for Manufacturing functions.
    • Manages support issues by clearly articulating root cause and provides confidence in issue resolution
    • Leads the development of a comprehensive portfolio of IT investments for the business area and ensures alignment and integration into the Enterprise Project Portfolio Management processes.
    • Responsible for delivering the project objectives and outcome
    • Works closely with Project Managers on initiating, planning and executing projects
    • Responsible for managing and directing the assigned project resources to best meet project objectives.
    • Manage a team of Business Analysts and Solution Architects to deliver solutions to business problems
    • Assess with the support of IT Security organization and 3rd parties, the current and future risk profile of the initiatives in the area
    • Ensure that organization has the capabilities and resources required to support new investments.
    • Responsible to foster and lead by example required behaviors within IT communities
    • Drives work in line with the organization’s mission, operations, structure, and goals; understands informal structures and processes of the organization; understands organization-level implications of his or her day-to-day decisions.
    • Researches and identifies enabling solutions, best practices and technologies to proactively address customer requirements
    • Responsible for identifying, monitoring, and responding to risk, issues and dependencies.
    • Resolve cross-functional opportunities to ensure an exception support level.

     Job Skills:

    • Work requires professional written and verbal communication and interpersonal skills.
    • Ability to effectively manage time and multiple projects to meet deadlines
    • Ability to communicate technical information to non-technical personnel.
    • Ability to determine technical problems and to coordinate hardware and/or software solutions.
    • Ability to comply with rules, regulations, laws and methods as related to debt collection
    • Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects.
    • Professional attitude, enthusiastic, and reliable
    • Ability to build and influence strategic vendor partnerships
    • Ability to lead and manage technical and analyst resources
    • Ability to lead and facilitate group meetings.
    • Ability to effectively communication complex ideas and business solutions to executives, business leaders and other associates
    • Establish a good working relationship with team members and internal contacts in order to maintain and continuously strive to improve the level of overall service being provided
    • Demonstrated strong analytical and problem solving skills
    • with all management levels
    • Understand current market/changing technology trends.
    • Excellent written and verbal communication skills to present ideas in a clear and concise manner.
    • Ability to develop roadmaps containing sequencing of IT solutions working towards the achievement of the business strategies.(3-5yrs)

     Educational Requirements:

    • Bachelor’s degree in Information Technology, Computer Science, Management and/or equivalent IT Certifications.
    • Six Sigma Certification is a plus MBA is preferred
    • Oracle University training is a plus
    • APICS Certification is a plus
    • ITIL certified is a plus

     Preferred Experience:

    • In-Depth understanding of Manufacturing and Material Management processes.
    • Working knowledge of the following systems is desired (Oracle EBS R12, MRP and IIoT)
    • 5+ years of experience leading teams
    • Strong hands on cross functional IT background with a proven track record of delivering high quality solutions.
    • Experience with vendor management with solid influence and negotiating skills
    • Demonstrated expertise in the strategic use of process improvements and IT as an enabler of business initiatives and business solutions


    EEO Statement

    Advanced Drainage Systems is proud to be an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.


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